Frequently Asked Questions (FAQs)

1. What products do you sell?

We offer a curated selection of phone accessories (cases, AirPod covers, chargers, and more) along with skincare products like face masks and beauty essentials — all chosen for quality and everyday use.

2. How can I place an order?

Simply browse our collections, add your favorite items to the cart, and proceed to checkout. You can pay securely with debit/credit cards, PayPal, or other available payment options.

3. Do you offer international shipping?

Yes! We ship worldwide. Shipping costs and delivery times may vary depending on your location, and you’ll see the estimated details at checkout.

4. How long will my order take to arrive?

Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days, depending on your country. Please refer to our Shipping & Handling page for more information.

5. How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can use it to check your package’s status anytime.

6. What if I receive a damaged or wrong item?

We’re sorry if that happens! Please contact us within 7 days of receiving your package with photos, and we’ll arrange a replacement or refund.

7. Can I return or exchange a product?

Yes, we accept returns and exchanges within 30 days of delivery, as long as items are unused and in their original packaging. Skincare products must be unopened for hygiene reasons.

8. Are your skincare products safe to use?

Absolutely! Our skincare items are made with skin-friendly ingredients and sourced from trusted suppliers. We recommend checking ingredient lists if you have sensitive skin or allergies.

9. Do you offer discounts or promotions?

Yes, we regularly run special discounts, seasonal sales, and bundle offers. Be sure to sign up for our newsletter so you don’t miss out.

10. How can I contact customer support?

You can reach us anytime via email or the contact form on our contact page. We aim to respond within 24 hours to help with your questions or concerns.